Terms and Conditions

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IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS (“TERMS”). THEY CONTAIN LIMITATIONS ON DANCING BEAN’S LIABILITY AND OTHER PROVISIONS THAT AFFECT YOUR LEGAL RIGHTS

 

 

  • By accessing or using any websites, email newsletters and subscriptions, and other digital properties on which these terms are posted or referenced (together, “online services”), you are entering into a binding agreement with Dancing Bean, registered as Gourmet Brands SAE, (“we”, “our” or “us”) in Egypt, which it controls and operates from its headquarters at 44 Ibrahim Salem Street, Ard El Golf, Heliopolis, Cairo, Egypt.

 

  • By accepting these terms, you also understand and consent to Dancing Bean Privacy Statement, which is incorporated into, and part of, this agreement. Our Privacy Statement describes how we collect, use and share information.

 

  • The online services are not intended to be used by, or targeted to, anyone under the age of 16. You must be at least 16 years old to use the online services. If you are at least 16 but not yet 18 years old (or the legal age of majority if different in your jurisdiction), then you must review these terms with your parent or guardian, and they must understand and agree to these terms in order for you to use the online services.

 

  • If you or your parent or guardian do not agree to these terms, then you must immediately stop using the online services and request that Dancing Bean close any online services account that you have created. You can request account deletion by sending an email to Orders@DancingBean.me, please include the email address of the account that you want deleted.

About the Online Services

 

  • You are responsible for your devices and accounts. You are responsible for any devices, software and services needed to use the online services. Dancing Bean does not guarantee that the online services will fully function on any particular device or with any particular software. You are also responsible for any messaging and data charges, fees and taxes for your use of the online services, including when we communicate with you by text, email or other means that you choose. You may only use the online services with devices that you own or control and using only the authorized operating system (e.g., Apple iPhone iOS for Apple devices). If you create an online services account, you are responsible for keeping the account secure and for all activity under the account. You can only use one online services account and must keep your account information accurate at all times.

 

  • Dancing Bean has the right to update or terminate the online services. You understand and consent that (with or without notice) Dancing Bean may update, modify or terminate the online services (or your access to them) from time to time.

 

  • Updates to these terms: Dancing Bean may also update these terms at any time and at its sole discretion. If Dancing Bean makes material changes to the terms, we will notify you by any reasonable means such as by posting the new terms in the online service. If you do not agree to the changed terms, then you must immediately stop using the online services and request that Dancing Bean close any online services account that you have created. To close your account, you can email us at Orders@DancingBean.me.

 

  • How to contact us: If you have any questions or comments regarding the online services, please see the Contact Us section in the online services or you can always visit www.DancingBean.me or call us on 012 111 64 123.

 

Our Information Practices and Communications with You

 

  • Dancing Bean Privacy Statement: These terms incorporate Dancing Bean Privacy Statements part of the terms. Our Privacy Statement describes our information practices, including how we collect, use and share information.

 

  • How we communicate with you: Through the online services, you may opt in to receive emails. When you opt in to any of these types of communications, you understand and consent that that you will receive marketing, transactional and other messages from Dancing Bean. Dancing Bean may use the information you have provided to us to communicate with you in accordance with Dancing Bean Privacy Statement.

 

  • Opting out of communications generally. You have a choice in how we communicate with you. You can generally find your communication preferences with instructions on how to opt out in the profile section of the online service that you use. In addition, our communications themselves may include the opportunity to opt out. You understand and agree that you may need to separately manage your communication preferences for each communication method. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you’ve opted in to receiving them.  Whilst we do our best to offer convenient methods for you to manage your communications preferences, you may need to separately adjust your preferences for each online service.  Please note that for some account-related and transactional communications, the only way to stop receiving these communications may be to close your online services account.  Lastly, please note that if you are receiving communications from other developmental licensees or partners of Dancing Bean, or from Dancing Bean itself, then you will need to opt out from them directly.

 

  • Additional information on text messages. When you opt in to any of our text message programs, you understand and consent that you will receive text messages from an automated system. You further understand that your consent is not required to make any purchase. If you wish to withdraw your consent and unsubscribe, please visit www.DancingBean.me

 

Ownership and Licenses for the Online Services

Dancing Bean Intellectual Property Ownership:

 

  • Any and all rights in the online services are and shall remain the exclusive property of Dancing Bean or its licensors. For purposes of clarity, “online services” includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, “content”) as well as any part of the online services. The online services are licensed, not sold, to you. Nothing in these terms intends to transfer any such rights to, or to vest any such rights in, you. You may not take any action to jeopardize, limit or interfere with Dancing Bean or its licensors’ rights.

 

  • Trademark information: Trademarks, service marks, and all graphical elements, including the look and feel appearing on the online services, are distinctive and protected trademarks or trade dress of Dancing Bean or licensors. The online services may also contain various third-party names, trademarks, and service marks that are the property of their respective owners

 

  • Your license to use the online services. Subject to these terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the online services solely for your own personal, non-commercial purposes solely in accordance with these terms. For purposes of clarity, “Use” includes access, interact with, and display. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights these terms expressly grant to you, Dancing Bean reserves all other rights.

 

User Submissions and Unsolicited Ideas

 

  • Some online services may allow you to send comments, remarks, suggestions, ideas, graphics, photographs, questions, complaints or other information posted or communicated to Dancing Bean through the online services (together, “submissions”). You understand that by submitting any information to Dancing Bean through the online services, you grant Dancing Bean a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative works of, publicly display, and publicly perform the submissions, including to use them for any commercial or other purpose whatsoever without approval from or compensation to you or any other person, including to use them for any commercial or other purpose whatsoever without approval from or compensation to you or any other person. Dancing Bean will not be required to treat any submissions as confidential.

 

  • Unsolicited ideas. It is Dancing Bean policy not to consider unsolicited ideas. While we appreciate you taking the time to consider Dancing Bean, we’re unable to review new ideas from outside the Dancing Bean system. You expressly waive any and all claims against Dancing Bean and Members of Dancing Bean System in connection with Dancing Bean consideration, use or development of any product, design, concept or other materials similar or identical to your submission now or in the future.

 

Acceptable Uses and Restrictions for the Online Services

 

With respect to the online services (which includes content), you may not, and may not allow third parties, to:

 

  • Use the online services for any purpose that is unlawful or prohibited by these terms;

  • Delete or change any copyright, trademark, or other proprietary notices;

  • Attempt to obtain ownership or title to the online services, including the content;

  • Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in any commercial manner;

  • Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services, or combine them with, or incorporate them into, any other programs or services;

  • Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the online services;

  • Transfer, provide, export or re-export the online services in violations of an embargo, trade sanction, or other technology control or export laws and regulations;

  • Use or launch any unauthorized technology or automated system to access the online services or extract content from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers;

  • Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, McDonald’s network or any user accounts associated with the online services.

 

Limitations on Liability and Disclaimers

 

  • Limitations on Dancing Bean liability: neither Dancing Bean nor any other members of the Dancing Bean system shall be liable for any direct or indirect lost profits or lost business damage, special, indirect, consequential, exemplary or incidental damages, including lost data, personal injury, or property damage related to or arising out of the online services. Nothing in this section is intended to limit Dancing Bean liability for damages to the extent caused by Dancing Bean own gross negligence or intentional or unlawful misconduct. Additionally, nothing in this section that cannot be limited or altered under applicable law. Dancing Bean reserves all legal rights to recover damages or other compensation under these terms or as allowed by law.

 

  • Dancing Bean provides the online services “AS-IS” and without any warranties. The online services may include inaccuracies or errors. Dancing Bean provides the online services “AS IS” and without warranties of any kind either expressed or implied. Dancing Bean disclaims all warranties of merchantability and fitness for a particular purpose Dancing Bean does not warrant or make any representation that the online services will be accurate, reliable, uninterrupted or error-free, that defects will be corrected, or that the online services are free of viruses or other harmful components. you assume total responsibility related to your use of the online services. your sole remedy against Dancing Bean and all other members of the Dancing Bean system for dissatisfaction with the online services is to stop using them. this limitation of relief is a part of the bargain between the parties.

 

  • Third party services. The online services may link to or allow you to use third-party websites, downloadable materials, content, social networks, or other digital services (together, “third party services”). These third parties may have their separate terms and conditions or privacy policies that you should review and understand before using them. Dancing Bean does not endorse and is not associated with any of these third-party services. Dancing Bean has and all other members of the Dancing Bean system have no responsibility for any loss or damages arising from or related to these third-party services.

 

  • Events beyond our control. Dancing Bean and other members of the Dancing Bean system have no responsibility for Dancing Bean failure to perform any of its obligations under these terms caused by or related to any event beyond Dancing Bean reasonable control. if such an event occurs, then Dancing Bean obligations under these terms will be suspended for the duration of the event; and Dancing Bean may, but is not required to, use reasonable endeavours to find a solution by which its obligations under these terms may be performed despite the event.

 

Membership System for Dancing Bean

 

  • Any member of Dancing Bean has a “user name” and “password” which are determined by the member herself/himself. The “user name” is personal to the member and the same “user name” is not given to two different members. The “password” is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. Dancing Bean is not liable for any problems, which may arise from the use of password. Dancing Bean informs the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails. For the user to connect to the services, which require a membership of Dancing Bean, the user must enter the user name and password. This process is called “login” to Dancing Bean.

 

  • By using this site, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
    You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.

 

  • Members’ passwords should be kept confidential at all times and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password, then you should contact us immediately.

 

  • You may not use the site for any unlawful or unauthorized purpose, including without limitation to:

    • distributing any unlawful, libellous, abusive, threatening, harmful, obscene or otherwise objectionable material

    • transmitting material that constitutes a criminal offense, results in civil liability, or otherwise breaches any laws, regulations or codes of practice.

 

  • Interfering with any other persons use or enjoyment of the site, damaging, disabling, or impairing the operation of this site or attempting to gain unauthorized access to this site or to networks connected to it, through hacking, spoofing or other such similar means.

 

Ratification of the Agreement

 

  • To be a member of the website of Dancing Bean, first of all it is required that you fill in the registration form and then agree and undertake to comply with the provisions of the user agreement for Dancing Bean. By filling in and ratifying the registration form or getting any services or ordering a meal using this system, the user agrees to be bound by the user agreement of Dancing Bean.

 

  • You are responsible for making all arrangements necessary for you to have access to the website. You are also responsible for ensuring that all persons who access the website through your Internet connection are aware of these website terms and that they comply with them. By viewing, using, accessing, browsing, or submitting any content or material on the site, you agree to these Terms of Use as a binding legal agreement between you and Dancing Bean, without limitation or qualification. The term “you” or “You” shall refer to any person or entity, who views, uses, accesses, browses, or submits any content or material to the site. If you do not agree to these Terms of Use, then you may not use the site. Dancing Bean reserves the right to modify these Terms of Use at any time without prior notice. You agree that each visit you make to the sites shall be subject to the then-current Terms of Use and continued use of the site now or following modifications in these Terms of Use confirms that you have read, accepted, and agreed to be bound by such modifications.

 

  • The terms and conditions apply to Dancing Bean website and mobile site platforms.

 

Guidelines for Reviews

 

Reviews are approved based on the following criteria:

 

  • RELEVANCY

  • Reviewers must have had an experience with Dancing Bean firsthand.

  • Dancing Bean is not obligated to approve reviews on the site. A subset of the potential reasons for rejection are:

    • Offensive Language: Profanity, abusive, racist, and hate language is not
      tolerated in our interactive sections.

    • Irrelevant or non-indicative content

    • Discrimination based on the grounds of religion, race, gender, national origin,
      age, marital status or disability.

    • References to illegal activity or uncorrelated references towards society’s
      traditions and values.

    • Allegations of health code violations.

    • Outdated and obsolete information

 

  • Any member of Dancing Bean has a “user name” and “password” which are determined by the member herself/himself. The “user name” is personal to the member and the same “user name” is not given to two different members. The “password” is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. Dancing Bean is not liable for any problems, which may arise from the use of password. Dancing Bean informs the user about the promotions, which take place in the user’s area and from which the user may benefit, by emails. For the user to connect to the services, which require a membership of Dancing Bean, the user must enter the user name and password. This process is called “login” to Dancing Bean.

  • By using this site, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
    You are not allowed to register multiple memberships for use by the same person. Violation of this clause may result in termination of your membership.

  • Members’ passwords should be kept confidential at all times and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password, then you should contact us immediately.

 

Reviews are not endorsed by Dancing Bean, and do not represent the views of Dancing Bean, our parent companies, and our subsidiaries. Dancing Bean does not assume liability for any review or for any claims, liabilities or losses resulting from any use of our sites, or information on our site.

 

Reviews are owned by Dancing Bean exclusively in perpetuity. We have the right to reproduce, modify, translate, transmit, and/or distribute all materials relating to reviews. Dancing Bean is under no obligation to pay the author or anyone else for their reviews.

 

Authority of Dancing Bean

 

  • Dancing Bean may temporarily suspend or completely cease the system operation at any time.

 

  • Dancing Bean shall not have any responsibilities against the members of Dancing Bean or any third parties due to the temporarily suspension or completely cessation of the system operation.

  • The user name and password shall be displayed and approved after the filling of the application parts to be submitted to the clients by Dancing Bean. Dancing Bean may prevent its clients who have filled in all parts or have connected although they have passwords from having a new password or from using their passwords for an indefinite period of time if it is deemed necessary by Dancing Bean.

  • Dancing Bean has the right to back-up and delete all or some of the files, messages which are provided by the members during the use of services for some periods deemed suitable by Dancing Bean. Dancing Bean shall not be held responsible for back-up and delete processes.

  • Dancing Bean has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics etc. which are produced by itself and/or bought from outside.

  • Dancing Bean has right to post any information, documents, software, designs, graphics, etc. (such as the messages, poets, reports/news, file posted to the bulletin board) which are member generated and uploaded to the system by the members and/or to transmit them to another place within the site deemed as appropriate by Dancing Bean. It is probable that this information is copied and/or posted by other users. In such cases, the users shall not demand any royalty from Dancing Bean

  • Dancing Bean may make any changes in the implementation of this agreement and amend the existing articles or add new articles for the purpose of complying with any technical necessities and legislation which shall come into being in the future.

  • Dancing Bean may change in time the services for which any membership is not required to a form, which requires membership. Dancing Bean may provide addition services, change some of the services partially or completely, or transform into a paid service.

  • This site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavour to notify customers in advance of any service unavailability, this cannot be guaranteed, and we reserve the right to alter or withdraw the service at any time.

 

Indemnity

 

  • You agree to indemnify and hold Dancing Bean, its parents, subsidiaries and affiliates, agents, officers, directors, or other employees harmless from any claim, demand, or damage (whether direct, indirect, or consequential), including reasonable attorneys’ fees, made by anyone in connection with your use of the site, with your submissions, with any alleged infringement of intellectual property or other right of any person or entity relating to the site, your violation of these Terms of Use, and any other acts or omissions relating to the site.

 

Disclaimer

 

  • The information, content, products, services, and materials available through the site (whether provided by Dancing Bean, you, other users, or other affiliates/third parties), including without limitation, online orders, submissions, text, photos, graphics, audio files, video, and links, are provided “as is” and “as available” without warranties of any kind, either express or implied. to the maximum extent permitted by law, Dancing Bean disclaims all representations and warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, noninfringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance.

 

Offers

 

You have the possibility of receiving offers through the online services. The following general terms apply to the offers:

 

  • The offer may only be available through that particular online service and for the
    product shown and subject to availability, and until the expiration date.

  • Serving times apply (e.g., offers may not be available all day);

  • Unless otherwise stated each offer expires on redemption

  • Only one offer can be used per website visit, or as determined by Dancing Bean

  • Offers are not transferable and there is no cash alternative. In addition, there may be
    specific terms that apply to the offer which are stated on the app next to the offer. Not all offers may be combined with orders.

  • About the products in the online services. All products are subject to availability in stock online.  Images of products and packaging on the online services are examples only and may not be identical to the product or packaging you receive from Dancing Bean. Differences may be due your device’s display of colours or factors such as the ingredients used, the supplier, the region of the country and the season of the year.

 

  • About the prices in ordering. Prices include local taxes as required under the law of Egypt, including VAT from the date of implementation of that tax in Egypt. Certain offers and pricing may not be available for all orders at all locations. In the event you discover an error in the price of the product charged to you, please contact us to seek a refund of the difference.

 

  • Refunds and your consumer rights. If you desire to seek a refund for any reason, including if the products are unsatisfactory or for other reasons, please contact us regarding any refund due to you. Your legal rights in this respect are not affected by anything in these terms.

 

Payment Methods

 

  • Customer can choose between different payment methods provided on the platforms, which are currently the following: Cash on Delivery, local debit cards and credit cards.

  • Dancing Bean reserves the right to provide other payment methods or to no longer offer certain payment methods.

  • Customer bindingly chooses the payment method when placing the respective order, provided that the customer chooses an online payment method, the payment will be processed by an external online payment provider cooperating with Dancing Bean.

  • Card data will be stored for future orders by the external online payment providers, on the condition that the customer has given consent to the storage and future usage.

  • Customer is obliged to ensure sufficient cover of the respective account or, when using credit card, to use the credit card only within the card transaction limit. Customer has to refrain from causing unauthorized debit charge backs.

 

Price, Payment and Order Cancellation

 

  • Once your order has been accepted, this represents an agreement between you the customer and Dancing Bean. Cash payments are made directly upon delivery and order fulfillment. If you have chosen to pay with credit or debit card on the Site then the transaction is processed by Dancing Bean.

  • You have the right to cancel an order up to 15 minutes from placing the order on our website.

  • While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.

  • The customer refund procedure might take 2-7 working days to process on the Debit /Credit Cards bank payment gateway. The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the customer. We will send an email to the customer that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference in case the customer wants to revise the bank with.

  • Customers using the Debit / Credit Cards facility are requested to be available on their respective contact numbers.

  • The customer would be reimbursed by Dancing Bean in case we faced the inconvenience of a missing item (Reimbursement applicable only for the missing item and is subject to our own reimbursement policy).

  • Credit or Debit cards used in placing orders through the online payment gateway on Dancing Bean website must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.

  • The customer is entirely liable for placing an order using the Debit / Credit Cards facility after carefully reading all the terms & conditions.

 

Product Delivery

 

  • During any product delivery and if the client is not available in the address specified in the system, the meals ordered by the client shall not deliver to anywhere else. Within the framework of such a case, the member must accept all legal responsibilities arising from ordering and requesting delivery to an address where he/she does not exist.

 

Refund Policy

 

  • Dancing Bean takes customer satisfaction very seriously. In the case of problems with your order, please contact Dancing Bean through our hotline number 012 111 64 123, or by email at Orders@DancingBean.me, and we will assist you. In appropriate cases, if you have already been billed by Dancing Bean, Dancing Bean will issue full or partial refunds. In the following cases:

    • if you did not receive your order or received an incorrect order, you may be issued a full refund;

    • if part of your order is missing, we may issue a partial refund.

    • In every event, we will do our best to ensure your satisfaction

 

Termination of agreement

 

  • Dancing Bean may terminate this agreement unilaterally at any time.